It is the policy of Hall-Garcia Cardiology to refill prescriptions only during working hours Monday through Friday. Your prescription cannot be verified during non-business hours and could lead to conflict in your medications. Please make a concerted effort to call our clinic line at  (713) 529-5530 for all prescription refills between the hours of 9am and 5pm Monday through Friday.

Hall-Garcia Cardiology Associates office is open from 8:30 a.m. to 5:00 p.m. Monday through Friday. Our telephone number is (713) 529-5530. We are available to take calls directly at this number during normal business hours.

Our switchboard operator will direct your call to the appropriate person during our normal office hours. Please be prepared to tell the operator which person or department you wish to speak with and the nature of your call so that it will be properly directed. If your call is prompted by pain, acute discomfort, or feel the situation warrants an immediate response, please give the operator specific details so we can respond accordingly. If your call is not an emergency, the operator may forward you to the voice mail of the appropriate person. When leaving a message, please spell your name and give your phone number.

There is always a physician on call when our office is closed. However, we request that you make your calls for appointments or other routine business during normal business hours. If you need to make a call after hours to contact one of the doctors, our answering service will help you reach the physician on call. Please instruct the answering service that you wish to speak with the doctor on duty and leave your number. The doctor will respond as quickly as possible. Be prepared to accurately describe your problem and list the medicines you are taking.

In case of an emergency, call 911 to dispatch an ambulance. It is suggested that you advise the ambulance driver to take you to St. Luke's Episcopal Hospital Emergency Room. Once you are admitted to the hospital, the emergency room staff will notify the Hall-Garcia cardiologist on call.

Hall-Garcia Cardiology Associates office is closed on the following holidays:

• January 1 - New Years Day
• Last Monday in May - Memorial Day
• July 4 - Independence Day
• First Monday in September - Labor Day
• Last Thursday in November - Thanksgiving
• Friday after Thanksgiving
• December 25 - Christmas Day

Our business office representatives are always available to assist you with any questions you may have. Our business office telephone number is (713)529-5530. We strongly encourage you to bring any special needs to our attention. We're here to help you!

Please bring all pertinent insurance information and your insurance cards with you on each visit to our office. We will provide you a charge ticket at each visit so that you can retain a record of all fees and services rendered that day.

We are Medicare participants and accept assignment for their services. As a courtesy, we routinely file primary insurance claims for all patients. Should you provide supplemental insurance information to our office, we will also file those claims on your behalf. The deductible and insurance co-payments are the patient's responsibility and their payment is expected at time of service. Please be sure to bring your insurance card(s) each time you visit our office.

Should your insurance carrier withhold payment or partial payment of your claim for any reason, we will be glad to assist you in obtaining an explanation from them. However, we cannot guarantee payment of your claim. Also, we cannot be responsible for negotiating fees or claims with insurance companies or any other entity. Patients are responsible for payment of medical care within a reasonable time, regardless of the status of the claim.

If circumstances warrant an extended payment plan, our business office representative is available to assist you with such arrangements. Please contact the office prior to your appointment.

You will receive a monthly itemized statement showing all charges up to and including the current month. These statements will cover all services provided, both in our office, and at the hospital. All patients with a current balance will continue to receive monthly statements until the account is cleared. Please note: claims filed to Medicare do not appear on your statement until Medicare has paid their portion of your charge(s). Any balance remaining after Medicare has paid, will be the responsibility of the patient or supplemental insurance company, if applicable.

A reminder: Please remember to bring your insurance card(s) with you for each visit to our office. Please notify us if your address, telephone number or insurance carrier changes at any time.

Hall-Garcia Cardiology Associates is a member of Cardiovascular Care Providers (CVCP), a physician originated and operated corporation, which contracts with insurance companies and other payors on behalf of its physician members. Dr. Hall is a board member of CVCP and, along with Dr. Denton Cooley, is one of the original board members and founders of CVCP. Although we are a member of CVCP we gladly accept Medicare patients.

Our insurance contracts include the following but are not limited to :

Hall-Garcia Cardiology Associates accepts Medicare and Medicaid patients, as well as those individuals with private insurance which permits a totally free choice of physicians. We also participate in many HMO and PPO Plans. Please contact our office to verify our participation in your plan.

Please contact the business office prior to your visit so that we can discuss special arrangements regarding your account..

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